Contact
FAQ's
Do you take custom orders?
YES! See the Custom Order tab for more information!
How long does it take to create my order?
All items are made to order. The current turnaround time is 2-3 weeks depending on complexity.
What is MOQ?
There is no minimum for individual orders however wholesale discounts start at 10 items.
What is your average cost for customs?
The cost of customs ranges depending on the complexity of your order as well as the garment type. There are lots of factors that play a role in how much your order is. You will receive an in-depth invoice stating what you are being charged for.
Do I have to provide my own apparel?
920 Threads provides all the items for completing your order unless you choose to have your own personal merchandise embroidered. In this case, please contact us via email to be sure your merchandise meets the guidelines.
How do I pay for my custom order?
920 Threads takes multiple forms of payment. You will be invoiced for half of your custom order upfront which can be paid in multiple ways which will be discussed with you.
Where are you located?
We are located in Oshkosh, Wisconsin. We do work from home.